The Portrait Studio at Target, Portrait FAQ’s and Help

General Studio Questions

1. How do I order more portraits?

You can place a reorder after you have received your original order. You are welcome to place your order online or call Guest Services at 1-888-887-8994. We will store images from your sitting online for 90 days from the sitting date. If you place an order, we will keep your album online for another 90 days.

2. Do you have a loyalty program? How does it work?

Yes. If you purchase a Portrait Savings Card, you are entitled to benefits on studio portrait purchases. You will also receive additional savings and special offers. Visit our Portrait Savings Card page for more information.

3. Can I share my Portrait Savings Card membership?

Portrait Savings Card membership benefits are not transferable. If you wish to purchase a membership for a family or friend, click here.

4. How many people can I have in one sitting?

Studio and background sizes vary by location. In general, we can fit parties of up to seven adults. Call the studio nearest you for more information.

5. How long will I have to wait to get my portraits after my sitting?

Your finished portraits will be ready approximately 7-10 business days after you place your order. Business days are Monday-Friday. Weekends and holidays are not counted as business days. Please refer to your order summary for your scheduled pick-up date. Enlargements might take longer.

6. Do I have to make an appointment for a sitting?

We do not require an appointment. But we do recommend that you make one--especially during busy holiday seasons. To make an appointment, call the studio nearest you.

7. Can I make a change to the order I placed in the studio?

Yes. If you return to the studio to pick up your portrait package and you are unhappy with your selection, we will gladly help you exchange portraits or order additional portraits. Or, we will refund you for the sheets you do not want.

8. What is your refund policy?

The Portrait Studio at Target has a 100% customer satisfaction guarantee. If, for any reason, you are not happy with the portraits, we will exchange them for sheets of a different pose, retake your portraits, or issue a refund for returned portraits.

9. Can I get a portrait taken with my pet?

Unfortunately, because of health Code reasons Target does not allow pets into the portrait studios.

10. What are your studio hours?

Our studio hours vary by location. Please contact the studio nearest you for hours and to make an appointment.

11. How do I contact my local studio?

Enter your ZIP code into our studio locator to find details for the studio nearest you or contact Guest Services at 1-888-887-8994 and press #1 to locate the studio nearest you.